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The Experience: How to Wow Your Customers and Create a Passionate Workplace
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The Experience: How to Wow Your Customers and Create a Passionate Workplace Hardcover - 2002

by Lior Arussy


From the publisher

'A 'must-read' for managers; this is a great guide for pulling the customer back into your management loop.' -- Jerry Vass, author of Soft Selling in the Hard World 'Lior Arussy spins a cautionary tale for the transition companies m

First line

Joe hung up the phone and noticed that his familiar headache was crawling up his neck and intensifying.

Details

  • Title The Experience: How to Wow Your Customers and Create a Passionate Workplace
  • Author Lior Arussy
  • Binding Hardcover
  • Edition U. S. EDITION
  • Pages 128
  • Volumes 1
  • Language ENG
  • Publisher CRC Press, San Francisco, California, U.S.A
  • Date 2002-01-10
  • ISBN 9781578203062 / 1578203066
  • Weight 0.8 lbs (0.36 kg)
  • Dimensions 9.1 x 6.3 x 0.8 in (23.11 x 16.00 x 2.03 cm)
  • Library of Congress subjects Employee motivation, Customer services
  • Library of Congress Catalog Number 2002511464
  • Dewey Decimal Code 658.812

About the author

Lior Arussy is corporate vice president of global marketing at NICE Systems, responsible for strategy development and marketing activities worldwide. In his position at NICE, Mr. Arussy initiated, launched, and developed the product roadmap for the revolutionary Customer Experience Management strategy, and transformed it into a global market segment. His articles have appeared in many publications including Harvard Business Review. As a thought leader, he has been quoted by The Wall Street Journal, Financial Times, ABC-TV, and other media outlets.

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The Experience! : How to Wow Your Customers and Create a Passionate Workplace
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The Experience! : How to Wow Your Customers and Create a Passionate Workplace

by Arussy, Lior

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The Experience! How to Wow Your Customers and Create a Passionate Workplace
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The Experience! How to Wow Your Customers and Create a Passionate Workplace

by Arussy, Lior

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The Experience! : How to Wow Your Customers and Create a Passionate Workplace

The Experience! : How to Wow Your Customers and Create a Passionate Workplace

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The Experience! : How to Wow Your Customers and Create a Passionate Workplace
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The Experience! : How to Wow Your Customers and Create a Passionate Workplace

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The Experience! : How to Wow Your Customers and Create a Passionate Workplace

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The Experience! How to Wow Your Customers and Create a Passionate Workplace

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The Experience! How to Wow Your Customers and Create a Passionate Workplace

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The Experience! How to Wow Your Customers and Create a Passionate Workplace
Stock Photo: Cover May Be Different

The Experience! How to Wow Your Customers and Create a Passionate Workplace

by Arussy, Lior

  • New
  • Hardcover
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New
Binding
Hardcover
ISBN 10 / ISBN 13
9781578203062 / 1578203066
Quantity Available
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This seller has earned a 4 of 5 Stars rating from Biblio customers.
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Description:
CRC Press, 2002-11-01. Hardcover. New. 96x7x144.
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CA$19.15
FREE shipping to USA