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Effective Apology: Mending Fences, Building Bridges, and Restoring Trust Paperback - 2009
by John Kador
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- Title Effective Apology: Mending Fences, Building Bridges, and Restoring Trust
- Author John Kador
- Binding Paperback
- Edition INTERNATIONAL ED
- Pages 288
- Volumes 1
- Language ENG
- Publisher Berrett-Koehler Publishers
- Date 2009-05
- ISBN 9781576759011 / 1576759016
- Weight 0.77 lbs (0.35 kg)
- Dimensions 8.44 x 5.54 x 0.76 in (21.44 x 14.07 x 1.93 cm)
- Library of Congress subjects Business communication, Corporations - Public relations
- Library of Congress Catalog Number 2009002120
- Dewey Decimal Code 659.2
Media reviews
Citations
- Reference and Research Bk News, 08/01/2009, Page 100
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Effective Apology : Mending Fences, Building Bridges, and Restoring Trust
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