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CRM at the Speed of Light: capturing and keeping customers in internet real time
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CRM at the Speed of Light: capturing and keeping customers in internet real time Hardcover - 2001

by Paul Greenberg; Foreword by Pat Sullivan


From the publisher

Customer Relationship Management (CRM) is the single most pressing problem facing any business. This text aims to provide business decision-makers with straightforward advice and information on how to use the CRM software and the Internet to manage customer relationships. It covers the evolution of CRM from old-school sales management techniques to current practices, current CRM companies and clear explanations of what each has to offer.

Details

  • Title CRM at the Speed of Light: capturing and keeping customers in internet real time
  • Author Paul Greenberg; Foreword by Pat Sullivan
  • Binding Hardcover
  • Edition Not Given
  • Pages 360
  • Volumes 1
  • Language ENG
  • Publisher McGraw-Hill/Osborne Media, New York, New York, U.S.A.
  • Date 2001-01
  • Illustrated Yes
  • ISBN 9780072127829 / 0072127821
  • Weight 1.52 lbs (0.69 kg)
  • Dimensions 9.33 x 6.35 x 1.22 in (23.70 x 16.13 x 3.10 cm)
  • Library of Congress subjects Electronic commerce, Customer relations - Management
  • Library of Congress Catalog Number 2001271711
  • Dewey Decimal Code 658.812
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CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time
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CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time

by Paul Greenberg

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McGraw-Hill Professional, 2001. Hardcover. Good. Former library book. Stains on the edge. Highlighted or underlined passages. Edition 2001. Ammareal gives back up to 15% of this item's net price to charity organizations.
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CRM at the Speed of Light: capturing and keeping customers in internet real time

CRM at the Speed of Light: capturing and keeping customers in internet real time

by Greenberg, Paul

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CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time
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CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time

by Paul Greenberg

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CRM at the Speed of Light : How the Web Redefines Customer Relationship Management
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CRM at the Speed of Light : How the Web Redefines Customer Relationship Management

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Crm at The Speed of Light: Capturing And Keeping Customers in Internet Real Time

Crm at The Speed of Light: Capturing And Keeping Customers in Internet Real Time

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CRM At the Speed of Light Capturing and Keeping Customers in Internet Real  Time
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CRM At the Speed of Light Capturing and Keeping Customers in Internet Real Time

by Greenberg, Paul

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Very Good in Very Good dust jacket. First Edition. Hardcover; First Printing. ...; ...; Hardcover. Aside from light spine end wear to book and light scratches on Dust Jacket, overall clean and tight. No previous owners writing or defects, no remainder mark and NOT ex-library or book club. Osborne/McGraw-Hill, 2001. 1st Edition/1st Printing. Very Good Book in Very Good Dust jacket. Price Intact. New Dust Jacket cover (Brodart) . Securely packed in a box. Shipped daily with delivery tracking. .
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CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time
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CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time

by Paul Greenberg

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ISBN 10 / ISBN 13
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Mcgraw-Hill Osborne Media, 2001-01-17. Hardcover. New. New. In shrink wrap. Looks like an interesting title!
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