Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-To-Use Phrases for Coming Out on Top Even in the Toughest Office Cond Paperback - 2008 - 1st Edition
by Susan Benjamin
From the rear cover
The Right Phrase for Every Situation . . . Every Time
WNo matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of Perfect Phrases for Dealing with Difficult People, this handy reference of ready-to-use phrases will help you avoid disasters, steer clear of sticky circumstances with coworkers, and leave you in control. If you're asked to give an impromptu presentation or you accidentally send a personal e-mail to your boss, you'll have the best words for every situation, including:
- Handling criticism and being heard criticizing
- Picking up the ball when someone else has dropped it
- Getting credit for your project when an associate takes the praise
- Deflecting a flirtatious client or coworker
Filled with phrases for every mistake, mix-up, and mishap, this guide will be become your best friend in the workplace. There are no difficult situations . . . when you have "Perfect Phrases."
Details
- Title Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-To-Use Phrases for Coming Out on Top Even in the Toughest Office Cond
- Author Susan Benjamin
- Binding Paperback
- Edition number 1st
- Edition 1
- Pages 224
- Volumes 1
- Language ENG
- Publisher McGraw-Hill Companies, Blacklick, Ohio, U.S.A
- Date 2008-07-24
- Features Table of Contents
- ISBN 9780071597326 / 0071597328
- Weight 0.5 lbs (0.23 kg)
- Dimensions 8.1 x 5 x 0.7 in (20.57 x 12.70 x 1.78 cm)
- Library of Congress subjects Business communication, Interpersonal relations
- Library of Congress Catalog Number 2008008612
- Dewey Decimal Code 650.13
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