Business Process Mapping

John Wiley & Sons, 2002. 1st Edition . Hardcover. Near Fine/Near Fine. 8vo - over 7¾ - 9¾" tall. virtually as new other than slight bump to lower front fore edge corner. Immaculate throughout.

Hardback. New. Now fully revised and updated--a powerful, customer-focused tool for business improvement Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and ensures that true value is being provided to customers.

Hardback. New. Now fully revised and updated--a powerful, customer-focused tool for business improvement Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and ensures that true value is being provided to customers.

hardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.