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Business Process Mapping: Improving Customer Satisfaction by Jacka, J. Mike\|Keller, Paulette J - 5/18/2009
by Jacka, J. Mike\|Keller, Paulette J
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Business Process Mapping: Improving Customer Satisfaction
by Jacka, J. Mike\|Keller, Paulette J
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- ISBN 10 0470444584
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- Publisher Wiley
- Date Published 5/18/2009
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Business Process Mapping : Improving Customer Satisfaction
by Jacka, J. Mike, Keller, Paulette J
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Business Process Mapping : Improving Customer Satisfaction
by Jacka, J. Mike, Keller, Paulette J
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Wiley & Sons, Incorporated, John. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
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Business Process Mapping: Improving Customer Satisfaction
by Jacka, J. Mike; Keller, Paulette J
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Wiley, 2009. Hardcover. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Business Process Mapping: Improving Customer Satisfaction
by Jacka, J. Mike
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Wiley, 2009-07-07. 2. hardcover. Used: Good.
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Business Process Mapping: Improving Customer Satisfaction
by Jacka, J. Mike
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hardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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Business Process Mapping: Improving Customer Satisfaction
by Jacka, J. Mike
- Used
- Hardcover
- Condition
- Used:Good
- Edition
- 2
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780470444580 / 0470444584
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Business Process Mapping: Improving Customer Satisfaction (2nd Edn)
by Jacka, JM and Keller, PJ
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John Wiley and Sons, 2009. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In fair condition, suitable as a study copy. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,650grams, ISBN:9780470444580
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Business Process Mapping: Improving Customer Satisfaction
by Wiley
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Business Process Mapping: Improving Customer Satisfaction
by J. Mike Jacka
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- Hardcover
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- New
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- Hardcover
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Southport, Merseyside, United Kingdom
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Hardback. New. Now fully revised and updated--a powerful, customer-focused tool for business improvement Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and ensures that true value is being provided to customers.
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CA$9.95
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![Business Process Mapping: Improving Customer Satisfaction](https://d3525k1ryd2155.cloudfront.net/h/699/941/1413941699.0.m.jpg)
Business Process Mapping: Improving Customer Satisfaction
by J. Mike Jacka
- New
- Hardcover
- Condition
- New
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780470444580 / 0470444584
- Quantity Available
- 10
- Seller
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Southport, Merseyside, United Kingdom
- Item Price
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CA$87.64CA$9.95 shipping to
Show Details
Description:
Hardback. New. Now fully revised and updated--a powerful, customer-focused tool for business improvement Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and ensures that true value is being provided to customers.
Item Price
CA$87.64
CA$9.95
shipping to